Privacy Policy

Effective Date: October 30, 2018


Helitrends appreciates your visit to our website and your interest in our company and products. We take the protection of your personal data seriously and want you to feel comfortable visiting our web pages. We attach great importance to protecting your privacy while processing personal data, and take it into account in our business processes

1. General

1.1. This Privacy Policy covers Helitrends use of personal data collected from you when you use www.helitrends.com.

1.2. When visiting our website, you may share your personal data with Helitrends acting as data controller.

1.3. This Privacy Statement applies only when you visit any of our Sites that link to this Privacy Statement or when you contact us.

2. Personal Data collected from you and how it is processed

When you visit our Sites, we may ask you for personal information to provide a service or carry out a transaction that you have requested. You may also provide personal information to us when you contact us or register for an account to use our Sites.

2.1. Scope

Personal data are individual details about personal or factual situations of a specific or identifiable natural person (data subject). This includes especcially registration information you provide to us. When you register on our site for using our application, we collect profile information from you. We require that you provide information:

  • Identity data, such as your name, title, company/organization name, e-mail address, telephone.
  • Registration data, such as information provided by you when you register for an account to use our Sites, including identity data, user names and passwords.
  • Communications data, including communication preferences (the default way is communication using e-mail) and your marketing preferences.
  • Export control information, such as your nationality, citizenship and country of residence, that allows us to determine your eligibility under export control regulations to receive information about certain technologies.
  • Event registration information, including information you provide when filling in e-registration forms.
  • Your feedback, including feedback from you about our Sites as well as our products and services generally.

2.2. Purposes

We only collect and use our user's personal data if and to the extent needed to provide a functional website as well as our contents and services.

  • We use your personal data to provide the services you need, to answer your questions and to operate and improve our websites and applications.
  • Administering and protecting our business and Sites. We may use your personal information to administer and protect our business and our Sites, including troubleshooting, system maintenance, support, reporting and hosting of data.
  • Improving our business, Sites, products and services. We may use your personal information to perform business analyses or for other purposes that help us to develop and improve the quality of our business, Sites, products and services (including new products and services), for example, by customizing our Sites to your particular preferences or interests.
  • Marketing. In accordance with applicable laws and regulations, we may use your personal information to inform you of products or services which may be of interest to you, and to otherwise communicate with you about offerings, events and news, surveys, special offers, and related topics. You are able to opt-out from marketing communications sent via e-mail at any time.
  • Your personal data is not used for any other purpose.
  • Your personal data shall not be transferred to third parties without your consent, except in the cases described below, unless we are legally obliged to provide the data.

2.3. Storage time

Personal data collected will only be retained as long as necessary for business continuity or valid legal purposes.

3. Site Use Information

You can use a large part of our website without providing your personal data. Access data without personal reference, such as the name of your Internet service provider, the page from which you are visiting us, the names of the files required and their retrieval date are stored. These data are exclusively evaluated for the purpose of improving our website and do not allow any conclusions regarding your person. These data are:

3.1. Browser type and version

3.2. The operating system used

3.3. Referrer URL

3.4. Host name of the computer used for access

3.5. Names of the requested files

3.6. Date and time of server request

3.6. IP address

3.6. Geo-location information

4. Security measures to protect the data stored with us

4.1. We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure, including implementation of such security measures as may be required by applicable law.However, no information system can be 100% secure, so we cannot guarantee the absolute security of your personal information. Moreover, we are not responsible for the security of information you transmit to the Sites over networks that we do not control, including the Internet and wireless networks.To ensure all vistors their connection is secure we have established an encrypted connection (SSL).

4.2. The safety and security of your personal information also depends on you. Where we have given you (or where you have chosen) a User ID and password to access the Sites, you are responsible for keeping those log-on credentials confidential and not revealing them to others.

5. Your rights as a data subject

You may have certain rights with respect to personal information about you that is collected through the Sites or when you contact us.

5.1. Right to information. You can ask us to confirm whether your personal data are processed by us. If you have asked us to correct, delete or restrict the processing of your personal data, we must inform all recipients of your personal data about this correction or deletion of the data or restriction on processing, unless this proves impossible or entails a disproportionate effort. You have the right to be informed of such recipients.

5.2. Right to access. You may have the right to access, review and correct personal information collected through our Sites or when you contact us. In some cases, you can do this by going to the page on which you provided the information. You can help us to maintain the accuracy of your information by notifying us of any change to your mailing address, phone number or e-mail address.

5.3. Right to correction. You may ask the controller to rectify and/or complete your personal data if your personal data are incorrect or incomplete. The controller shall make the correction without delay.

5.4. Right to restrict the processing. You may request that the processing of your personal data be restricted.

5.5. Right to deletion. You may ask to delete your personal data without delay and we are obliged to delete this data.

5.6. Right to data portability. You have the right to receive the personal data you have made available to the controller in a structured, accessible and machine-readable format. While exercising this right, you also have the right to request that your personal data be transferred directly from us to another controller, so far as this is technically feasible. Other persons' freedoms and rights must not be affected by this.

5.7. Right to consent: If you have provided your consent to the processing of your personal information, you may have the right to withdraw your consent at any time by contacting us using the contact details at the end of this Privacy Statement or, in the case of email marketing, by using the “unsubscribe” link in any of our marketing emails. This won’t affect the lawfulness of any processing up to that point.

6. Disclosure of information

We may share your personal information with selected third parties in accordance with applicable law, including as set out below.

6.1. We are not in the business of selling your Personally Identifiable Information to others.

6.2. Service providers. We may share your personal information with companies with which we have contracted to provide services on our behalf, such as hosting websites, analyzing our Sites and performing analyses to improve the quality of our business, Sites, products and services. We require these service providers to protect the confidentiality of your personal information.

7. Cookies

7.1. When you visit our website, we may send you cookies. Cookies are small pieces of data which are sent by our web server to your browser during your visit to our website and are stored on your computer for later retrieval. These cookies contain a characteristic character string that enables clear identification of the browser when the website is called up again.

7.2. When accessing our website, the user is informed about the use of cookies for analytical purposes and his or her consent to the processing of personal data used in this connection is obtained. In this context, reference is also made to this privacy statement.

7.3. The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For this it is necessary for the browser to be recognised even after a change of page.

7.4. The user data collected by technically necessary cookies are not used to create user profiles.

7.5. Cookies are stored on the user's computer and sent from there to our site. Therefore, as a user you also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser.

7.6. Most browsers are pre-set to automatically accept cookies. However, you can deactivate the storage of cookies or set your browser so that it informs you before cookies are stored. Users who do not accept cookies may not be able to access certain areas of our websites.

7.7. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.

8. Changes to our Privacy Policy

8.1. If there are any changes to this privacy policy, we will replace this page with an updated version. It is therefore in your own interest to check the "PrivacyPolicy" page any time you access our website so as to be aware of any changes which may occur from time to time.

9. Feedback

9.1. Any comments or suggestions that you may have and which may contribute to a better quality of service will be welcome and greatly appreciated.

Please contact us any time via email: contact@helitrends.com